Thanks to my mom who told me never to go without it, I have AAA. A tow truck came and picked up my vehicle and me. The tow truck driver asked me what was wrong with my car. When I told him and explained the price, he was appalled. He whipped out his phone and showed me where I could purchase ALL FOUR mounts for $71!!! They were going to charge me $200 EACH plus labor. This goes beyond a simple mark up. This is a deliberate attempt to heartlessly rip someone off. I implore you, do not go to this place! This is textbook lack of trustworthiness and honor. It grieves me that some people have already lost their heard earned money getting service done here, including me!
I will never take my car anywhere else. These group of mechanics are the best i have been to in a long time. I strayed away from University Tire and went to The Alignment Shop and got nothing but nonsense. I love waiting on my car cause I use that time to study since im a student. Thank you guys for all the great service you have done for all my cars y'all are the best at what you do.
We just moved into the area and we are looking for dependable auto shop - this isn't it. Went for an inspection and was told they wanted to charge me $80 to clean my left headlamp and $165 to replace my right headlamp and I went online and bought two new headlamps for $73. Needless to say, I failed the inspection because I told them what I thought of their prices. Now I noticed my oil is leaking! (I also had an oil change) Save your money and find someplace else.
He estimated the cost of replacement plus an alignment at over $1,100. I was gobsmacked and close to tears. I asked him if it was dangerous to continue driving. He told me "To be honest, yes." I told him that "I would have to die as I don't have $1,000." He said "Don't say that." I said "Well, I will get a ride and be carless." He literally walked away without another word.
I went because I heard a noise from my tire. A very polite young man took my car for a drive. He suspected that the tires needed balancing. After a one and half hour wait, another gentlemen came out and informed me that the four engine mounts were not functioning and needed to be replaced. Fair enough, the car has been vibrating and shaking.
I rarely write negative reviews online, but the experience I just had here is troubling and deeply disappointing as I have done business with them two times before. My conscience compels me to share this experience with others.
The manager at this location (Ken) and his staff are very friendly and easy to deal with. They did all the necessary work in the time frame promised at a very good price.
Update! It's leaking in three different spots and the car has always been dry brought it back to the shop last night, the day of, and was told there were other things leaking but nothing was ever leaking before until yesterday. Makes me wonder.
Service is pretty trustworthy. I just wish they were a bit faster. But overall good experience
University Tire Auto Centers Ruckersville is a US Car Repair based in Ruckersville, Virginia. University Tire Auto Centers Ruckersville is located at 8458 Seminole Trail, Ruckersville, VA 22968, USA.
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